About a year ago I bought a Rand_McNally Overdrive 7. Out of warranty I needed a new holder/magnet. After much searching of the internet I could not find the parts and R_M did not sell them. (Catch 22?) After months of calls, on-hold, internet searches and must...Read more
Company wrote 0 private or public responses to the review from Dec 10.
My Husband bought a Rand McNally truck GPS TND530, last year had purchased a TRUCKGPS TND530. It had issues with giving the wrong information to him. Taking him to wrong places. updated the maps. it wasn't working, still. It kept shutting off. Then the port plug in...Read more
Company wrote 0 private or public responses to the review from Aug 16.
Rand Mcnally - Horrible customer service
They have *** horrible customer service. You can keep call them over a week they never pick up the phone. Just putting on hold for hours and then drop the call. They supposed to sent me the rebate from my ELD bought after 2 months but never get them on the phone to know what's going on. We have so many damn crooks in this country
Company wrote 0 public responses to the review from Jun 25.
As long as everything is good no problems, had a 530, no issues, all good. Upgraded to 740, nothing but problems, no viable help at all. They propose for me to send in piece of crap device and do without GPS for 3 months till i get home next. When i get home in 3...Read more
Company wrote 0 private or public responses to the review from Jun 25.
Rand Mcnally - TND 730
I am on my 3rd 730 tnd. Covered under warranty. Now my 3rd one has died! Tried to call Rand McNally but they won’t answer phone. Had to buy a cheap gps just to finish delivering my loads other day. Now they want me to send in gps for repair instead of sending me one. Beware they will not take care of you and they are having lots of trouble! Liked the gps but it will leave you stranded!
Company wrote 0 private or public responses to the review from May 26.
Waiting more than 1 hour on the phone. Tried 5 different numbers. I cancel my membership they charge me again. Trying to get a refund for 2 months over a mistake they charge monthly for 2 units i never had. Worst customer services I deal with. None of the phone numbers...Read more
Company wrote 0 private or public responses to the review from Apr 18.
I paid $ 427.99 for a Rand McNally tnd 720 gps. 97% of the time it says address not available or the numbers will not go high enough for the address. I called Rand McNally after emailing them the situation that said it sounds like technical support will need to help...Read more
Company wrote 0 private or public responses to the review from Oct 07, 2013.
Do you have something to say about Rand Mcnally? What happened? What can we help you with?