Customer service
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Exchange, Refund and Cancellation Policy
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Device keeps getting hot and shutting down. We bought the ELD 50 and the Overdryve 8 Pro to use for ELOG, well that was a complete FAILURE!!!

We sent back the device and they were supposed to repair the device, they had it for 3 months, sent it back with a new power cord, and had NOT repaired it!! We get the device back, have it for about 2 months and it starts getting hot and shutting down again!! Call them and they inform us the DEVICE WAS NOT REPAIRED AND TO SEND IT BACK!!! Also when you buy the device you cannot return for cash back because they don't give refunds!!

We bought the extended warranty....thank goodness...but with all of the hassle and them not doing their job and repairing the device the first time they had it, we had to go buy another ELOG system!!!

So if you are smart don't buy this device, they don't honor anything they say, one person tells you one thing and another person denies it even if you have their names!! They try to tell you that you "misunderstood"!!

Product or Service Mentioned: Rand Mcnally 8 Pro Gps Navigation System.

Reason of review: Bad quality.

Monetary Loss: $859.

Preferred solution: Full refund.

I didn't like: People sticking to their word.

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