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Contact Rand Mcnally Customer Service

How to Reach a Person at Rand Mcnally

Verified Contact Information

Toll-Free Number:

  • 1-877-446-4863
Call Now
Send Message

Customer Service:

  • 1-800-333-0136
  • 1-800-678-7263

Accessibility:

website@randmcnally.com

Media:

mediarelations@randmcnally.com
permissions@randmcnally.com
Licensing & Permissions
tndsupport@randmcnally.com

Rand Mcnally Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Rand Mcnally Phone Number
1 (877) 446-4863
Average Hold Time
00:04:08
Average Calls duration
3 minutes
Most Popular Rand Mcnally Email Address
website@randmcnally.com
Rand Mcnally Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
View full overview

How to Contact Rand Mcnally?

Most Popular Number:

(877) 446-4863
Total calls: 393 Issues resolved: 13 Last call: Jul 7, 2026

Rand Mcnally customer service phone number is 877-446-4863. This is a toll-free line for electronics support. If you need fleet support, contact the company at 800-678-7263. Professional customer care representatives can provide you with information about available devices and software programs for driving and tracking, address your issues with fleet and electronics, provide information on payment options and resolve issues with billing and delivery, and more.

Rand Mcnally email address for licensing and permissions is permissions@randmcnally.com. If you have issues when using the Rand Mcnally website, send your report to website@randmcnally.com. The corporate support team can be reached at tndsupport@randmcnally.com while all media inquiries should be sent to mediarelations@randmcnally.com.

The corporate head office is based in Skokie, Illinois. Rand Mcnally address for reaching out to the company via regular mail is Rand Mcnally, 9855 Woods Drive, Skokie, Illinois 60077, United States. If your issue is not urgent, feel free to send your correspondence directly to the corporate headquarters.

Rand Mcnally hours of operation are Monday through Friday from 7 am to 6 pm CST. The schedule as well as response times may be affected by the holidays, so consider contacting Rand Mcnally customer service beforehand to learn about possible operation hours updates.

Customers who want to contact the company via Rand Mcnally website should click the “Contact Us” button at the footer of the page. Then, scroll down the page and fill out the “Contact Fleet Sales” form by providing your name, contact details, company name, and the reason for the inquiry. After you submit the message, one of the support agents will get in touch with you to assist.

PissedConsumer Club

Contact Information

Rand Mcnally Website:

Rand Mcnally Help Center:

Corporate Office Address:

Rand Mcnally
9855 Woods Drive
Skokie, Illinois 60077
United States

Other Info (opening hours):

Monday - Friday

7AM - 6PM CST

More contact details

Summary of Rand Mcnally Customer Service Calls

614 TOTAL
CALLS
02:57 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rand Mcnally?

Product/ Service Question:

  • “Order amount discrepancy”
  • “Warranty”
  • “Brand new GPS not working”

Request for Information Question:

  • “Update”
  • “Need help registering tablet”
  • “Help setting it up”

Payments and Charges Question:

  • “Fraud”
  • “My 550 not charging I use two other charger and use them with a different unit and the charger work”
  • “Gps wont charge and not going to pay a dollar because your *** doesnt work”

Shipping and Delivery Question:

  • “Shipping information”
  • “Did not get my equipment”
  • “Shipping”

Account Question:

  • “New rand mcnally tablet gps can’t login and update”
  • “Can't reset password”
  • “Login”

Return/ Replace Question:

  • “Return device”
  • “At Primm FlyinJ , $452.42 I bought it and now I am trying to exchange my tablet and the flying j/chevron will not exchange my Rand McNally”
  • “Tnd 750 gps replacement battery”

Staff Question:

  • “Service repair”
  • “Asked to speak with Supervisor about product issue and treated rudely”
  • “Poor service need some on to call me today”

Activation/ Cancellation Question:

  • “Cancel order”
  • “My noise canceling Doesn't work”
  • “Cancel acct”

Refund Question:

  • “Refund”
  • “Pissed of waiting for refund for over 30 days”

Cards Question:

  • “Format DD card”
  • “Sd card not working”

Other Question:

  • “Up date for the next tnd80 gps”
  • “GPS froze”
  • “Traffic”

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